I don't see the Queries & Feedback option in the LiveFleet mobile menu. Is it not enabled for me?

I don't see the Queries & Feedback option in the LiveFleet mobile menu. Is it not enabled for me?

In the LiveFleet mobile app, you can see the list of messages that you have sent and received by tapping the "Queries & Feedback" option in the menu.



This option is not visible when the company selected in the dashboard is an SMC. To see this option, please tap on the company name and select an owner. 

As an example, you can see below that the company at the top of the overview page is BSM China. In this case, the Queries & Feedback option is not available.




    • Related Articles

    • How to send a quote for owner's approval in LiveFleet?

      Select the quote in Purchase PAL  Go to Purchase PAL > Transactions > Request for Quote In Pending RFQ tab, a label named QUOTE for all the RFQs whose pricing has been completed will be marked in Green. User must select these quote(s) and click on ...

    • LiveFleet release notes - Version 4.1.7 - 8-Aug-2019

      Introducing LiveFleet mobile! All internal LiveFleet users (BSM & BS colleagues) can now download the LiveFleet mobile app for iOS and Android. Please refer to the oneHUB intranet announcement for more details. In connection with this release, we are ...

    • LiveFleet release notes - Version 4.1.11 - 27-Sep-2019

      LiveFleet mobile is now available to all third-party owners. Please make sure that all your customer-facing SMC colleagues have the app installed on their phone and are familiar with all its features. This update for LiveFleet on the web brings the ...

    • LiveFleet release notes - Version 4.1.17 - 10-Jan-2020

      This new version of LiveFleet on the web brings the following new features and improvements. New Performance Overview page A new page Performance Overview is now available in the Voyage menu. This is exactly mirroring the content of the Performance ...

    • Who reads my Queries & Feedback?

      At the moment, everything goes to the LiveFleet team and a small number of beta testers. This is to ensure that the notifications are working well and also gives you the opportunity to easily give us feedback. We read and reply to all messages, so ...