I have downloaded the app but cannot login. Does it mean I don't have access?

I have downloaded the app but cannot login. Does it mean I don't have access?

Access rights in the mobile app are the same as in LiveFleet on the web.

If you do not see LiveFleet in your list of applications in PAL, this means that you do not have access.


    • Related Articles

    • LiveFleet Access Rights - A user does not appear in the search results

      Issue You are trying to give access rights to a colleague or client, but it is not available when you search for it in the User field: Resolution The User is from a different company/location As a LiveFleet Officer, you usually have admin rights only ...

    • How do I download the LiveFleet mobile app?

      Click the "Download the mobile app" option in LiveFleet on the web From your user profile section, click the option "Download the mobile app". It will open the window below. This will send an email to your registered email address, including the 2 ...

    • How do I know which version of the app is installed on my device?

      To make sure you are benefiting from the latest features, fixes and improvements, we recommend that you always use the most recent version of the app. You can check the version number by going to the Settings menu. The version number is visible at ...

    • Will LiveFleet mobile leave the existing BSM Vessel Tracker app defunct?

      Eventually, yes. LiveFleet mobile does not yet include the basic crew profile that is available in the BSM Vessel Tracker. BSM Vessel Tracker app - Crew details Once this feature is available in LiveFleet mobile, the BSM Vessel Tracker app will be ...

    • LiveFleet release notes - Version 4.1.14 - 22-Nov-2019

      This release brings the following features: Goods Receipt Against Order - Period selection Earlier this month, we introduced the option to export the data to Excel and PDF. In addition to this, you can now select the period for which you want to view ...